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CONTENT
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OUTCOME
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DAY 1 - The functions of HRM and HRD
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- Aims and Objectives
- The changing role of HR
- The concept of Added Value
- How Line Managers obtain best value from HR
- Pressures in Line Management
- Time and Stress Management issues
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Participants obtain a better understanding of what HR/HRD does. How to use this expertise to best effect to relieve some of the pressures and stresses in the Line.
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DAY 2 - Recruitment and Selection
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- Internal vs External Recruitment
- Costs of Recruitment
- Job Analysis/Job Descriptions/Person Specifications
- The Recruitment & Selection Process
- Recruiting for Attitude
- Competency-based Questioning
- Induction Processes
- Practice and Action Planning
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Participants are introduced to “best practice” Recruitment & Selection interview techniques and practice this in a safe environment.
Feedback and Coaching is available from the Trainer.
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DAY 3 - Learning and Development
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- The Training Cycle
- Different types of Learning
- Establishing and resolving the Training need
- Analysing the Business Need
- Different styles/types of Training available
- Getting best value from Training
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Participants gain a better understanding of the focus and purpose of training, and how this can be best targeted and evaluated.
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DAY 4 - Performance management
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- The need for Performance Reviews
- Setting effective and measurable Objectives
- The Review Cycle - Best Practice
- Interim Reviews
- Annual Appraisal - Best Practice and Consistency
- Measuring and Benchmarking Performance
- Practice and Action Planning
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Participants obtain a structured approach to best practice in objective setting, how to regularly review and record performance.
Best practice in Appraisal technique – and also the opportunity to practise.
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DAY 5 - Coaching and Mentoring
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- Styles of Management
- Definition of Coaching
- Differences between Coaching and Mentoring
- Value of effective Coaching to the Organisation
- The “GROW” Model
- Practice and Action Planning
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Participants review their own performance with a practical day on how to Coach and Mentor their Staff.
Feedback and Coaching is available from the Trainer.
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