FAQ's

Q. What is Oakwood Online Services
Q. How do I get a Username?

Q. How do I get a Password?

Q. Will my Username expire if I do not use it?
Q. How secure is this site, will other students have access to my work?
Q. How do I change my registered details, for example, my email address and company
 

What is Oakwood Online Services

Stage 1 of Oakwood Online Services is to provide a web based platform to allow CIPD students to submit their course work or direct queries/concerns to the Oakwood Student Liaison Team and your personal e-mentor.

This will build a comprehensive student audit of your progress through the qualification and give you the confidence that any work submitted will be assigned to your e-mentor in a timely manner.

Stage 2 of Oakwood Online Services will be to provide you will current HR articles, downloadable forms to assist you with your qualification and a student forum to aid networking in the HR community.

We appreciate your patience whilst we build this platform and will keep you fully informed of all developments.

How do I get a Username?

Oakwood will send you a Username after your attendance on  Module 1 of your Certificate Programme.

How do I get a Password?

You need to 'Register' before you can and log in for the first time. This can be done by clicking the 'Register' button in the above menu.

In this screen, simply enter your username (as provided by Oakwood) and select the 'Register - stage 1 of 2' button to proceed to the full registration screen. The system will then take you into a screen where you fill in your personal details (name, address etc) and at the bottom of the page you will be asked to set a password and to re-confirm it.

Once you have registered your details and password you may go to the 'Log In' screen and enter your username and the password you have just created. You only need to follow the above instructions for the first time you use Online Services as once registered, you can go straight to the 'Log In' screen each time.

How do I get a Password?

No, your Username will remain valid for the duration of your qualification, however, you must use the Online Services platform to submit all coursework and/or enquiries to Oakwood.

Will my Username expire if I do not use it?

No, your Username will remain valid for the duration of your qualification, however, you must use the Online Services platform to submit all coursework and/or enquiries to Oakwood.

How do I change my registered details, for example, my email address and company name

There is a section on the Online Services site to enable you to update your registered details at any time.

Remember the most important detail to advise us of is if there is a change to your e-mail address. All correspondence relating to your course will be sent to the email address on your registered page so this must be kept current.